To Our Add-A-Pearl Community,
Our focus is, as always the health and safety of our employees and communities. On behalf of everyone at The Add-A-Pearl Company, our hearts go out to all those impacted by COVID-19 – this includes not only those diagnosed with the virus but also their friends and family as well as those whose jobs and schools have been affected.
Now more than ever, it’s time for us to take care of the ones we love.
As a result of the recent COVID-19 developments, we have some information to share with you regarding your Add-A-Pearl necklaces and orders.
We are continuing to ship orders. Although minor delays could be expeienced.
Please DO NOT send your necklaces to us at this time. Illinois is under a stay-at-home order. For the protection and safety of your valuables, please hold onto your necklaces until we have returned to our regular work environments.
Necklaces currently in our possession are being safely secured during this time.
Engraving is temporarily unavailable. You may still wish to add a charm to your necklace and have it engraved once we have returned to our regular work environments.
Shipping kits with prepaid return labels and gift notifications are currently unavailable.
Restringing or adding new pearls to necklaces is temporarily unavailable until we return to our regular work environments.
Even with the outbreak causing adversity and fear in the global community, we know that there are still beautiful and joyful milestones and occasions to celebrate. We will continue to be here for you to help continue adding to the precious pearl necklaces you began for your loved ones. Our website remains open and we welcome you to shop with us at any time. Please visit us at addapearl.com if you'd like to place an order.
If you have questions, please contact us at firstname.lastname@example.org
Now, more than ever, lets’ go out of our way to be kind to each other and when the opportunity exists for you to send a pearl or two as a reminder of your love, please know we are here for you.
From our Add-A-Pearl family to yours, take care of yourself, take care of one another and know that we feel very privileged to have you as part of our extended family.
Stay safe and stay healthy,
The Add-A-Pearl Company